Privacy Policy

At GROLIFY, we are committed to protecting your privacy and handling your personal information responsibly, in accordance with UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Who We Are

Store Name: GROLIFY
Email: grolify@gmail.com
Phone: +44 7415 317444
Country: United Kingdom

We act as the Data Controller for your personal information.

2. Information We Collect

a. Personal Information

We may collect the following details when you make a purchase or contact us:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed through secure third-party gateways)

b. Technical & Usage Information

Automatically collected when you browse our website:

  • IP address

  • Device type & browser information

  • Pages visited

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders

  • Sending order confirmations & updates

  • Providing customer support

  • Improving website performance

  • Detecting and preventing fraud

  • Marketing emails (only with your consent)

  • Legal compliance

4. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

  • Contract – To complete your purchase and deliver products

  • Consent – For marketing communications

  • Legitimate Interest – To improve site experience and prevent fraud

  • Legal Obligation – To comply with UK tax and accounting laws

5. Sharing of Information

We do not sell your data.
We may share information only with trusted third parties, including:

  • Payment processors

  • Shipping companies

  • Website hosting and analytics providers

  • Fraud prevention tools

All partners are required to protect your data and use it only for service-related purposes.

6. Cookies & Tracking Technologies

GROLIFY uses cookies to:

  • Enhance the website experience

  • Remember user preferences

  • Analyze site performance

  • Improve marketing

You may disable cookies in your browser, but some features may not work properly.

7. Data Security

We protect your information using:

  • SSL encryption

  • Secure payment gateways

  • Restricted access controls

While we aim for full security, no online system is 100% risk-free.

8. Data Retention

We keep your personal information only as long as necessary to:

  • Complete your order

  • Fulfil legal and accounting requirements

  • Resolve disputes

9. Your Rights (UK GDPR)

As a UK resident, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“Right to be Forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent for marketing

To exercise these rights, email grolify@gmail.com.

10. Marketing Communications

  • We only send marketing emails if you explicitly opt in.

  • You can unsubscribe at any time using the link in emails.

11. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices.

12. International Data Transfers

Some service providers may operate outside the UK.
When data is transferred, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

13. Changes to This Policy

GROLIFY may update this Privacy Policy at any time.
Updated versions will be posted with the revised effective date.

14. Contact Us

If you have questions regarding this Privacy Policy or your data, please contact us:

📧 Email: grolify@gmail.com
📞 Phone: +44 7415 317444
📍 Store Name: GROLIFY

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