Shipping Policy

Store Name: GROLIFY
Email: grolify@gmail.com
Phone: +44 7415 317444
Country: United Kingdom

1. Processing Time

• All orders are processed within 1–3 business days.

• Orders are not processed on weekends or UK public holidays.

• If we experience a high volume of orders, processing may be delayed by a few days. You will be notified if there are significant delays.

2. Shipping Within the United Kingdom

We offer fast and reliable shipping across the UK.

Shipping Methods & Estimated Delivery Times

• Standard Shipping: 3–5 business days

• Express Shipping: 1–2 business days

• Next-Day Delivery: Available on select items (order before 12 PM)

Delivery times may vary depending on your location and courier workload.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery address

• Order weight

• Shipping option selected

You will see the exact shipping cost before completing your purchase.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• You can track your shipment through the courier’s website until it reaches your address.

5. Incorrect Address

Please ensure your delivery address is accurate.
GROLIFY is not responsible for orders shipped to the wrong address due to incorrect information provided by the customer.

6. Lost or Delayed Packages

• If your package is unusually delayed, please contact us at grolify@gmail.com.

• We will assist you in tracking your parcel, but delivery delays caused by the courier are not under our control.

7. International Shipping

Currently, we do not ship outside the United Kingdom unless stated otherwise.
If international shipping becomes available, the policy will be updated.

8. Customs & Import Duties

For UK domestic orders, customs fees do not apply.
If we offer international shipping in the future, customers will be responsible for any customs duties.

9. Contact Us

For any shipping-related questions, feel free to contact us:
📧 grolify@gmail.com
📞 +44 7415 317444